The Operations Unit serves as the "nerve center" of the Bergen County Sheriff's Office and is responsible for the coordination of most departmental activities. Its primary duties include responding to all radio, telephonic and data resources and managing telecommunications for the Sheriff's Office and the Bergen County Probation Department. The Operations Unit also serves as a hub for records management.
The Operations Unit is staffed 24 hours a day, seven days a week. It also provides translation services, consisting of more than 100 languages to any law enforcement agency, through the AT&T language line.